Flat Rate Shipping

Shipping & Return Policies

 

Shipping

Our artisanal bath bombs are fresh and made to order. We generally ship products within 3-5 business days of receiving your order. During holiday times, it may take a few days longer. If you do not receive your products within this timeframe, please notify us at info@soulbalmsisterscom.

Please be sure to provide us with accurate shipping information when placing your order. The customer is responsible for all charges incurred when a package is considered undeliverable or returned to us by the shipper due to incorrect or incomplete shipping information. 

A tracking number is provided when your order ships. 

 

Returns

Our bath bombs are fresh and made to order so, therefore, we can not accept returns. If there is a problem with your order, or if you are unhappy for any reason, please email us at customercare@soulbalmsisters.com and we will do our best to make it right.